Need help managing your calls more efficiently? Our 24/7 virtual call answering service ensures you never miss an important call, delivering professional support around the clock. Our receptionists and call intake specialists keep your business accessible to customers around the clock. With prompt service and reliable contingency plans, we ensure you’re covered even during unexpected disruptions. Plus, we offer bilingual support, including on-demand Spanish-to-English translation, so you can easily communicate with a diverse customer base.
24/7 Comprehensive Call Management and Reporting
Our service goes beyond just answering calls. We provide detailed call reports that give you valuable insights into your call activity, and all communications are archived for future reference. Recorded calls ensure quality and consistency. Plus, our virtual receptionists can schedule appointments, manage inbound calls, and send follow-up reminders, freeing up your time for more critical tasks.
Streamlined Lead Qualification by Professional Intake Specialists
Our trained intake specialists screen and qualify leads, ensuring that your potential clients receive the attention they need from the start. By capturing key information, they help boost your client conversion rates.
Simplify Payments with Secure Processing
Simplify your billing process with our secure payment processing service. Using a public payment link, we accept payments over the phone, freeing up time for your core business activities.
Ready to boost your business with 24/7 virtual call answering? Contact us today to get started and experience the difference our professional remote receptionists can make!
Why Choose Equivity Virtual Receptionists?
Wondering why you should choose our answering service? Here are some key benefits:
- 24/7/365 Availability
- HIPAA-Compliant Call Handling.
- Bilingual Support (English/Spanish)
- On-Demand Translation (English/Spanish)
- Appointment Scheduling
- Payment Processing
- Call Intake and Lead Qualification
Virtual Receptionist Service Plans and Pricing
Pre-pay for 12 months with our Annual Plan and get a 15% discount on both the monthly rate and additional minutes.
Need More Minutes?
WHY EQUIVITY?
No Contracts. No Hassle.
Just experienced support
the way you need it.
Quick and Hassle-Free Account Set Up
Bilingual Expertise
Our receptionists offer bilingual capabilities, ensuring that you connect with clients and customers in their preferred language.
No Start-Up Fees or Hidden Charges
Enjoy straightforward pricing without any surprises. start-up fees or additional charges for weekends and holidays.
Client Experience Managers
Your dedicated go-to person for anything including how to get the most value out of your plan, management of your virtual receptionist and customization of your intake preferences.
What people are saying About Equivity
How Does It Work?
Flexible and Fast.
Customized support & scalable
plans to fit your needs.
Sign Up
Choose a plan that works for you. No-long term contracts or hidden fees.
Complete Our Intake Form
Tell us about your business, your preferred greeting, and how you’d like us to handle incoming calls. Then, depending on your plan, confirm who should get messages or, where possible, call transfers.
We Answer Calls for You
When a customer calls your business, our receptionists will warmly and professionally greet them according to your preference. Depending on your plan, we can take messages, transfer selected calls or even provide answers to FAQs, all day, every day, throughout the year.
Get Your Messages
Following each call, you’ll immediately receive an email, SMS, or both with details such as the caller’s name, phone number, and the reason for their call.