Virtual Receptionist

24/7 Call Answering You Can Rely On.

Need help managing your calls effectively? Discover the solution with our virtual answering service. Our bilingual and HIPAA-certified expert team is dedicated to professionally managing your calls and messages, saving you precious time, resources, and money.

Enjoy the convenience of bilingual support for enhanced communication. Our team provides on-demand Spanish-to-English translation services for both phone calls and prescheduled Zoom meetings. We ensure reliable and timely message relay, with all communications conveniently archived for future reference. Additionally, our system generates detailed call reports, providing valuable insights into your call activity, while our recorded calls ensure quality assurance.

Our receptionists are well-equipped to manage appointment scheduling, manage incoming calls, and send follow-up reminders. This ensures your calendar remains organized and your appointments run like clockwork.

Looking to streamline your billing process? Our cutting-edge payment processing service has you covered. Utilizing a public payment link, we can securely accept payments over the phone, allowing you to focus on your core business activities.

Discover our personalized plans with toll-free numbers to boost your customer engagement. Ready to improve your call management experience? Contact us today!

How Can A Virtual Receptionist Benefit You?

Wondering why you should choose our answering service? Here are some key benefits:

  • 24/7 Availability
  • HIPAA Certified
  • Bilingual (English/Spanish)
  • On-Demand Translation
  • Prescheduled Zoom Support
  • Appointment Scheduling
  • Payment Processing

Virtual Receptionist Service Plans and Pricing

Pre-pay for 12 months with our Annual Plan and get a 15% discount on both the monthly rate and additional minutes.

Monthly
Annual

Need more minutes? Contact us for larger plans or call 800-679-5315 to speak with a member of our team!

Choose Your Plan

 

No Contracts. No Hassle.

Just experienced support
the way you need it.

Quick and Hassle-Free Account Set Up

We offer same-day account set up so you can say goodbye to lengthy onboarding processes and start benefiting from our service right away.

Bilingual Expertise

Our receptionists offer bilingual capabilities, ensuring that you connect with clients and customers in their preferred language.

No Start-Up Fees or Hidden Charges

Enjoy straightforward pricing without any surprises. start-up fees or additional charges for weekends and holidays.

Client Experience Managers

Your dedicated go-to person for anything including how to get the most value out of your plan, management of your virtual receptionist and customization of your intake preferences.

What people are saying About Equivity

Ken Paskins Headshot
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I have had full time admins running large business before and I never will again with this team. Their flexibility to get the job done is second to none!

Ken Paskins
Founder and CEO
GCE Strategic Consulting
Casey Melvin Headshot
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I am a brand new jewelry startup founder, and I was very lucky to come across Equivity. I was matched with an experienced VA with high-level executive assistant experience. Couldn’t be happier. 10/10.

Casey Melvin
Co-Founder, CEO
De Rigueur Designs 3D Jewelry
Tanya Nebo Headshot
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I’ve been working with Equivity for several months now and am very happy with the service! I’ve worked with various virtual assistant services and can say that the Equivity team is reliable and effective. Eric worked with me to find an assistant who could meet my unique needs. My assistant, Julia, has been great! She’s been very professional, consistent and, as I mentioned, reliable. She recently went well above and beyond what she was required to do and really saved my behind on a deadline. I really appreciate the Equivity team!

Tanya Nebo
Attorney
The Nebo Law Firm
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The virtual paralegals and legal assistants at Equivity are are fantastic – highly skilled, experienced, and really understand my business. In addition, Equivity has been flexible in customizing outsourcing solutions that work for me.

I strongly recommend their services to anyone in need of virtual paralegal support.

Tina Wallis
Attorney
The Law Offices of Tina Wallis
ken beck testimonial
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The quality and professionalism of Equivity virtual assistants is outstanding. My virtual assistant not only provides excellent executive administrative support, but can also anticipate my needs and handle complex projects. We now utilize Equivity for our marketing and membership programs as well. I highly recommend their services.

Kenneth Beck
Co-Founder & CEO
CEO Connection
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Equivity knows how to create a business owner, sales person, CEO more time to do what they are good at. Or, simply focus on some much needed time off. I own a business and not one of our employees is a specialist in social media and blogging. So I hired an expert in the field. We are wowing my industry with content. I am very excited about my future with this company. I could not be more happy.

April Dodson
President
BidSlot Marketing
mark-walsh
{

Within hours I knew Equivity was one of the best investments I’d ever made. Erica handles my schedule with prompt, professional courtesy that makes life as a freelancer SO much easier. I’m very glad I went with Equivity.

Mark Walsh
Freelancer
patty chan
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I originally hired Equivity to do SEO on my website. It was a big success and now my virtual assistant handles all my digital marketing activities including a complex e-commerce site, email marketing and my online Etsy store. Equivity’s been a real game changer for my marketing activities.

Patty Chan
Owner
Dosha Dog
john lyng
{

I own a boutique residential remodeling and construction company in San Francisco. Most of my clients are sophisticated and tech savvy and I wanted to have a website that matched that level of sophistication. My marketing VA designed an elegant website and AdWords campaign that exceeded my expectations. I couldn’t be happier with the results.

John Lyng
Owner
Modern Craft Construction
Darrell Darnell
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I came to Equivity to get more than just an administrative helper, but a project manager who could exercise discretion and judgment without close supervision. My virtual assistant has exceeded my expectations and has become a critical component of my business.

Darrell Darnell
Owner
Pro Podcast Solutions
alana rivera
{

I hired on Equivity because with my business growing and expanding so rapidly, I was constantly getting bogged down by administrative minutia. My VA has been a huge help with everything from data entry to website updates and even to customer and vendor outreach. I can now actually focus my efforts on running and growing my business. I highly recommend Equivity’s services!

Alana Rivera
Founder and Owner
Etta + Billie
charlie daniel
{

I’ve always wanted to start a business where my entire front office is subcontracted to third party professionals to keep overhead below average and professionalism above average. This includes bookkeeping, client communications, scheduling, marketing and anything else I need. I’ve tried dozens of firms and people trying to piece it together with no luck. Then I met Eric and Equivity. They are handling all of this for me and more. So I now have the time to focus on what I am good at; sales. My employees love working with them too. Since we are approaching one year together, we are thinking alike too which is a great sign for the team. Definitely recommended. A 5-Star operation.

Charlie Daniel
Founder
Car Nanny
jillian weiss
{

Equivity has been a lifesaver for my small firm, allowing us to obtain high-quality paralegal services without increasing headcount. The flexibility of the plans is perfect for our changing needs.

Jillian Weiss
Attorney
Law Office of Jillian T. Weiss
stephen scott
{

Equivity is great to work with: affordable, reliable, courteous, and with an obvious sense of care. I can’t recommend them highly enough.

Stephen Scott
Founder and CEO
Starling Trust Sciences
troy helming
{

Convenient, high quality, great price. I will be increasing the hours we hire on Equivity for the foreseeable future. Patty does excellent work for us!

Troy Helming
Principal
Clean Energy Fund
carrie beckner
{

Equivity’s virtual assistants are intelligent, flexible and super-responsive. They have a real personal touch and always go the extra mile for us.

Carrie Beckner
Executive Team Office Manager
Pariveda Solutions
Martin Walker
{

I have not yet engaged their services, but I have a good feeling about my potential paralegal! Looking forward to not being so stressed about dates and deadlines, with a little help drafting documents and organizing.

Martin Walker
The Martin Walker Law Firm
Nancy Maki
{

The Equivity Team have been a valued partner for my business. Kim has brought all the best of an essential team player – collaborative, creative, and kind. She’s helped build solid process and communication in an inherently chaotic part of business – marketing. The entire Equivity Team has been responsive and flexible to my needs. I couldn’t ask for anything more.

Nancy Maki
President
Open Gate Consulting
Erin Farrell
{

We love working our virtual paralegal! Jessica is like an extension of our firm. She is thorough, detail oriented and always prompt with assignments. Thanks for all you do Jessica!

Erin Farrell
Attorney
The Scott Law Firm
Alex Leybovich
{

I’ve been using this service for months, and it’s helped me tremendously in growing and scaling my startup. Highly recommend!

Alex Leybovich
CEO
Anticipated Digital
Thomas Davenport
{

Equivity has been a great partner for my small business in helping with marketing support. I’d recommend them to any small business considering adding virtual assistants to their team.

Thomas Davenport
President
Blue Marsh Insurance, Inc.
Shannon Skipper
{

Wendi has been a joy to work with! I truly am happy I have signed up for Equivity services…best decision I have made for my small business.

Shannon Skipper-Green
Owner
Speak Beautiful
Cliff Hodges
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I used Equivity because, as a small business, I don’t have the resources to employ a full-time marketing department, but needed significant help with online marketing and advertising (pay-per-click, social media, etc). I was extremely satisfied with how much my virtual assistant from Equivity was able to accomplish in just 5 to 10 hours a week. Our Google ads and Facebook ads have improved dramatically since working with Equivity‘s team and our placement costs have actually gone down. Can’t say enough good things! Will definitely use them again.

Cliff Hodges
Founder/CEO
Adventure Out School
marlo turner
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When I came to Equivity, I needed an assistant with specialized skills—someone who could manage administrative projects and also master our complex inventory management system in a short period of time. Equivity matched me with a virtual assistant who has exceeded my expectations.

Marlo Turner
President
Gateway Specialty Imports
Billie Bourgeois
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Equivity has been amazing. I wish I would have found this company and my Marketing Assistant years ago. I am so grateful for Erin, my Virtual Marketing Assistant’s, expertise and knowledge. She has my business running so smoothly. Thank you Erin!

Billie Bourgeois
Realtor
Homes by Billie B
Gabriel Katzner
{

I’ve worked with the team at Equivity for several years now and I think the world of them. True professionals in every sense. They’ve met all my needs consistently and I see us continuing to work together for a long time to come. You won’t go wrong working with them and their team members.

Gabriel Katzner
Attorney
Katzner Law Group, P.C.
{

We’ve been using Equivity’s services since 2020, and they have been a game-changer for our operations. Equivity’s team is super knowledgeable and they customize their services to meet your specific needs and workflow, which is pretty impressive. They’re always asking for our feedback and have been quick to adapt based on our needs, and we know we can trust them to be a great partner.

Miriam Ramirez
Office Manager
First Choice Business Brokers
{

Equivity’s customer service is excellent. I am please with the efficiency and helpfulness of their team members. I would recommend using them to other vendors.

Anna Lisa Perez
Nabors Property Holdings
{

I recently had the pleasure of working with Equivity, and my experience was nothing short of exceptional. The executive assistant provided to me was not only friendly and efficient but also extremely knowledgeable in her field. What stood out the most, however, was her ability to pivot and adapt to my changing needs seamlessly, ensuring that my business operations ran smoothly. The level of organization and effectiveness demonstrated by Equivity truly delivered beyond my expectations. Should I ever require the services of an Executive Assistant in the future, Equivity will undoubtedly be my first call. Their dedication to quality service and client satisfaction is commendable and highly recommended.

Deneine Christa Powell
Non-profit consultant

How Does It Work?

Flexible and Fast.

Customized support & scalable
plans to fit your needs.

Sign Up

Choose a plan that works for you. No-long term contracts or hidden fees.​​

Complete Our Intake Form

Tell us about your business, your preferred greeting, and how you’d like us to handle incoming calls. Then, depending on your plan, confirm who should get messages or, where possible, call transfers.​

We Answer Calls for You

When a customer calls your business, our receptionists will warmly and professionally greet them according to your preference. Depending on your plan, we can take messages, transfer selected calls or even provide answers to FAQs, all day, every day, throughout the year.​

Get Your Messages

Following each call, you’ll immediately receive an email, SMS, or both with details such as the caller’s name, phone number, and the reason for their call.