Need help managing your calls effectively? Discover the solution with our virtual answering service. Our bilingual and HIPAA-certified expert team is dedicated to professionally managing your calls and messages, saving you precious time, resources, and money.
Enjoy the convenience of bilingual support for enhanced communication. Our team provides on-demand Spanish-to-English translation services for both phone calls and prescheduled Zoom meetings. We ensure reliable and timely message relay, with all communications conveniently archived for future reference. Additionally, our system generates detailed call reports, providing valuable insights into your call activity, while our recorded calls ensure quality assurance.
Our receptionists are well-equipped to manage appointment scheduling, manage incoming calls, and send follow-up reminders. This ensures your calendar remains organized and your appointments run like clockwork.
Looking to streamline your billing process? Our cutting-edge payment processing service has you covered. Utilizing a public payment link, we can securely accept payments over the phone, allowing you to focus on your core business activities.
Discover our personalized plans with toll-free numbers to boost your customer engagement. Ready to improve your call management experience? Contact us today!
How Can A Virtual Receptionist Benefit You?
Wondering why you should choose our answering service? Here are some key benefits:
- 24/7 Availability
- HIPAA Certified
- Bilingual (English/Spanish)
- On-Demand Translation
- Prescheduled Zoom Support
- Appointment Scheduling
- Payment Processing
Virtual Receptionist Service Plans and Pricing
Pre-pay for 12 months with our Annual Plan and get a 15% discount on both the monthly rate and additional minutes.
Need more minutes? Contact us for larger plans or call 800-679-5315 to speak with a member of our team!
WHY EQUIVITY?
No Contracts. No Hassle.
Just experienced support
the way you need it.
Quick and Hassle-Free Account Set Up
Bilingual Expertise
Our receptionists offer bilingual capabilities, ensuring that you connect with clients and customers in their preferred language.
No Start-Up Fees or Hidden Charges
Enjoy straightforward pricing without any surprises. start-up fees or additional charges for weekends and holidays.
Client Experience Managers
Your dedicated go-to person for anything including how to get the most value out of your plan, management of your virtual receptionist and customization of your intake preferences.
What people are saying About Equivity
How Does It Work?
Flexible and Fast.
Customized support & scalable
plans to fit your needs.
Sign Up
Choose a plan that works for you. No-long term contracts or hidden fees.
Complete Our Intake Form
Tell us about your business, your preferred greeting, and how you’d like us to handle incoming calls. Then, depending on your plan, confirm who should get messages or, where possible, call transfers.
We Answer Calls for You
When a customer calls your business, our receptionists will warmly and professionally greet them according to your preference. Depending on your plan, we can take messages, transfer selected calls or even provide answers to FAQs, all day, every day, throughout the year.
Get Your Messages
Following each call, you’ll immediately receive an email, SMS, or both with details such as the caller’s name, phone number, and the reason for their call.