Need help managing your calls effectively? Our virtual call answering service ensures you never miss a call with 24/7/365 support. Our dedicated remote receptionists make sure your business is always available to your customers, no matter the time or day. We offer bilingual support with on-demand Spanish-to-English translation services, allowing you to communicate seamlessly with a diverse customer base.
Our HIPAA-certified team handles your calls and messages with the utmost professionalism, saving you time, resources, and money while ensuring your sensitive information is managed securely. We offer personalized plans that include toll-free numbers to enhance customer engagement, giving your business a professional edge.
You can rely on us for timely message relay, and all communications are archived for future reference. Our system generates detailed call reports to give you valuable insights into your call activity, and recorded calls ensure quality assurance. Our virtual receptionists can also manage appointment scheduling, handle incoming calls, and send follow-up reminders, freeing you to focus on what you do best.
Streamline your billing process with our advanced payment processing service. Using a public payment link, we securely accept payments over the phone, allowing you to concentrate on your core business activities. Our robust contingency plans ensure your calls are always managed effectively, even during unexpected disruptions.
Ready to elevate your business with our virtual call answering service? Contact us today to get started and experience the difference our professional remote receptionists can make!
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How Can A Virtual Receptionist Benefit You?
Wondering why you should choose our answering service? Here are some key benefits:
- 24/7/365 Availability
- HIPAA Certified
- Bilingual (English/Spanish)
- On-Demand Translation
- Appointment Scheduling
- Payment Processing
Virtual Receptionist Service Plans and Pricing
Pre-pay for 12 months with our Annual Plan and get a 15% discount on both the monthly rate and additional minutes.
Need More Minutes?
WHY EQUIVITY?
No Contracts. No Hassle.
Just experienced support
the way you need it.
Quick and Hassle-Free Account Set Up
Bilingual Expertise
Our receptionists offer bilingual capabilities, ensuring that you connect with clients and customers in their preferred language.
No Start-Up Fees or Hidden Charges
Enjoy straightforward pricing without any surprises. start-up fees or additional charges for weekends and holidays.
Client Experience Managers
Your dedicated go-to person for anything including how to get the most value out of your plan, management of your virtual receptionist and customization of your intake preferences.
What people are saying About Equivity
How Does It Work?
Flexible and Fast.
Customized support & scalable
plans to fit your needs.
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Sign Up
Choose a plan that works for you. No-long term contracts or hidden fees.
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Complete Our Intake Form
Tell us about your business, your preferred greeting, and how you’d like us to handle incoming calls. Then, depending on your plan, confirm who should get messages or, where possible, call transfers.
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We Answer Calls for You
When a customer calls your business, our receptionists will warmly and professionally greet them according to your preference. Depending on your plan, we can take messages, transfer selected calls or even provide answers to FAQs, all day, every day, throughout the year.
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Get Your Messages
Following each call, you’ll immediately receive an email, SMS, or both with details such as the caller’s name, phone number, and the reason for their call.