by Michelle Allen | September 12, 2024 | Legal, Marketing

The adoption of artificial intelligence (AI) in the legal sector has surged, doubling to 47% in just the past year, according to the 2024 State of AI in Legal Report. This shift has positioned AI as a game-changer, especially when it comes to routine, …

small business owner shipping boxes
by Michelle Allen | August 27, 2024 | Marketing

The holiday season is crucial for businesses to capture customer attention and drive sales. While it might seem daunting for small businesses to compete with large corporations, the right strategy can level the playing field. With the right approach, y …

A paralegal focusing on documents in the office
by Michelle Allen | August 22, 2024 | Legal

Parole in Place (PIP) is an immigration provision for certain family members of U.S. citizens, offering a pathway to lawful permanent residence without leaving the country. For immigration attorneys, understanding the latest updates on PIP is crucial. …

Attorney in cluttered office with stacks of paperwork legal books and documents
by Michelle Allen | August 20, 2024 | Legal

Busy seasons in law firms bring a surge in workload and a need for additional support. Many firms are turning to law firm outsourcing to manage these periods efficiently. This article discusses the benefits of virtual staffing, including back-office su …

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by Michelle Allen | August 13, 2024 | Business

Sales are the lifeblood of your business. Despite news of a strong economy, many companies are grappling with declining sales. You’re not alone if you ask, “Why are my sales down?”. It’s time to stop worrying and start diagnosing. This article will gui …

Handshake between a man and a woman.
by Michelle Allen | July 30, 2024 | Legal, Virtual Assistant

The rise of alternative dispute resolution (ADR) offers attorneys more efficient ways to resolve disputes. This article discusses the benefits of ADR and highlights how virtual paralegals can assist in the process. The Growing Popularity of ADR ADR is …

Blue bar graph with a red arrow pointing down, indicating a downward trend.
by Michelle Allen | July 23, 2024 | Marketing

Seeing your organic traffic go down can be frustrating and worrying as a business owner. Knowing why your organic traffic is decreasing is crucial for addressing the issue and restoring your site’s performance. This article will help you identify the c …

Man in a business suit pointing at a robot icon among a line of human icons.
by Michelle Allen | July 9, 2024 | Productivity, Virtual Assistant

Artificial intelligence is a hot topic in the outsourcing industry, known for its complexity and potential to transform business operations. However, much remains unknown, and many challenges exist for business owners looking to incorporate AI. One of …

Chart displaying groups of digital marketing terms and icons.
by Michelle Allen | June 25, 2024 | Marketing

Building a strong brand is crucial for solo practitioners. Effective marketing is key to attracting new clients and building credibility and trust. However, attorneys often neglect marketing because of heavy caseloads and administrative duties. This ar …

A headset sitting on a computer keyboard.
by Michelle Allen | June 18, 2024 | Answering Service, Case Studies

Ensuring patients receive care outside regular hours, during holidays, and in different languages is a significant challenge for medical practices. We recently helped a busy oncology practice struggling with 24/7 calls and bilingual patient needs. Desp …

a compass pointing to 'Business Plan".
by Michelle Allen | June 11, 2024 | Business

How do you create a business plan? As a business owner or entrepreneur, knowing how to create a business plan is essential for success. A solid business plan serves as a roadmap for your venture and helps attract investors and secure funding. Unfortuna …

a person using a calculator and writing, with 'Demand' and icons overlaid on the image.
by Michelle Allen | May 28, 2024 | Case Studies, Virtual Assistant

Tech startups often face a surge in demand after launching a new product or feature. This surge can trigger sharp increases in customer inquiries, support calls, and marketing needs. One of our clients recently encountered these challenges, which strai …

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