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Real People. Meaningful Connections.
Personalized Live Receptionist Services
Your law firm’s reputation depends on fast, reliable client communication and responsiveness. Our virtual receptionists support law firms by ensuring every call is answered promptly and professionally, helping you capture more leads while reducing interruptions for attorneys and staff. We align with your intake process and client service standards so every interaction reflects your firm’s expectations.
Professional Call Screening
Calls are screened and routed according to your firm’s procedures and attorney availability, ensuring efficient handling and accurate message delivery.
Consultation Scheduling & Intake
We schedule consultations, gather prospective client information, support intake workflows, and ensure key details are communicated to your team.
Clio Integration & Outbound Calls
Our team updates Clio, creates new matters, completes outbound calls, and provides bilingual communication and translation support.
Flexible 24/7/365 Coverage
Whether you need backup support or full-time answering, our live bilingual team is available 24/7/365 to always keep your firm responsive.
Explore Our Call Management Support
How Our Virtual Receptionists Help Your Firm
Behind every interaction is a real person who cares about helping your organization communicate more effectively. We’re not a call center, we offer personalized, attentive support tailored to your needs. Explore the sections below to learn how we can help you stay responsive and organized or contact us to build a solution that fits your practice.
Clio Intake & Case Management Integration
- Enter caller details directly into Clio
- Create new matters for prospective clients
- Complete and update intake forms
- Maintain accurate, organized case records
- Maintain organized case information
Client Communication & Message Handling Services
- Message taking and delivery
- Email, text, and warm transfer notifications
- Bilingual (English/Spanish) communication
- Outbound calls to relay updates
- Translation support
- Client follow-up coordination
Call Screening & Routing Procedures
- Payment processing support
- Call recording access for quality assurance
- Information gathering and verification
- Custom call handling protocols
- Reporting and call summaries
Dedicated Receptionist Team Advantage
- Dedicated receptionist team
- Consistent client experience across all calls
- Overflow and after-hours coverage
- Extended availability support
- Seamless extension of your law firm
Tailored Support That Scales With You
Why Businesses and Law Firms Choose Equivity
We do more than provide virtual assistance, we become a seamless part of your team. Our solutions are designed for professionals who value reliability, confidentiality, and results. Whether you’re running a growing business or a busy law firm, we deliver the support you need so you can focus on achieving results.
Customized Solutions, Built Around You
No templates. No guesswork. Every plan and service is tailored to your unique needs, team structure, and workload.
Scalable Teams Across Specialties
From paralegals to marketing, admin, or client intake support, we assemble the right professionals to match your priorities and processes.
Dedicated Account Managers
You’ll have a single, responsive contact who ensures everything runs smoothly and helps you get the most from your plan.
Flexible Plans That Grow With You
Your needs will change, and your plan can too. Scale hours, adjust roles, or add new areas of support as your firm or business grows.
Virtual Receptionist Service Plans and Pricing
With our Monthly Plans, you control the call volume your business needs. Our virtual receptionists are available around the clock, 24/7/365. Whether you need daytime coverage, backup for missed calls, or after-hours support, we’re here to assist based on your requirements.
Need extra minutes or dedicated call coverage beyond our plans? Contact us for custom packages and pricing!
Tailored Support That Works for You
Build the Legal Team That Fits Your Practice
Your firm deserves a support team designed to match its specific needs. We provide expert assistance in marketing, administration, call management, data entry, translation, and one-time projects. Whether you need ongoing support or help with a specific task, we’ll develop a personalized solution.
Administrative Support
Free up your time by outsourcing routine tasks like travel planning, event coordination, bookkeeping and more.
Call Management
24/7/365 bilingual, HIPAA compliant call handling, including appointment scheduling, payment processing and translation.
Client Intake
From first contact through scheduling and CRM entry, we deliver fast, professional intake support that converts prospects into paying clients.
Attorney Operations & Growth
Stay organized while we manage compliance, scheduling, research, and daily tasks that keep your practice running.
Legal Assistant
From clerical work to client-facing tasks, our dedicated Legal Assistants keep your practice efficient without the cost of full-time staff.
One-Time Projects
From data entry and legal memos to Clio audits and discovery, we deliver fast support with no monthly commitment required.
Marketing
Elevate your firm’s visibility with expert content marketing, email campaigns, digital advertising, websites, SEO, social media and more.
Quick Websites for Attorneys
Fast, professional law firm websites starting at $1200, ready in as little as two weeks and built to convert.
Your Path to Support Starts Here
How To Get Started
Get Started
Select the plan that fits your needs and sign up instantly, or contact us to discuss your options. No long-term contracts—adjust or cancel anytime!
Share Your Details
Complete a brief intake form outlining your call-handling preferences, routing instructions, and messaging guidelines.
We Answer Your Calls
Our receptionists answer calls according to your preferences, route calls or take messages as needed, and provide detailed call summaries.
Quality You Can Count On
Dedicated Account Managers
Our Account Managers ensure your virtual receptionist service runs smoothly every day. They monitor call quality, track responsiveness, review recordings, and make adjustments based on your organization’s needs, helping maintain a consistent, professional caller experience.
Onboarding & Setup
Your manager reviews your call preferences and ensures all protocols are correctly implemented.
Quality Monitoring
They review call recordings, accuracy, and message delivery to maintain service standards.
Performance Reporting
Through regular summaries, they share insights and recommend improvements to support efficiency.
Ongoing Adjustments
They update scripts, routing rules, and caller instructions as your organization’s needs evolve.
Explore Your Options
See all the ways a virtual receptionist can support your business or firm. Use this chart to find the benefits that matter most to you.
Ask an Expert
If you’re unsure which services fit your firm best, reach out! We’ll assess your needs and guide you to the right solution.
Discover More
Still have questions? Browse our FAQs for quick answers or explore our blog for insights on streamlining legal support.