Get Started
Ready to begin? Get started now.
Why Choose Us
See what makes us different.
Contact Us
Have questions? Reach out today.
THE CHALLENGE
A national trial law firm was managing multiple active mass tort campaigns, each with changing outreach strategies, intake requirements, documentation needs, and priorities.
The firm needed to increase claimant outreach capacity without creating additional administrative burden for its internal team. Any operational partner also needed to integrate quickly into existing workflows, maintain consistent claimant communications, and adapt as campaign requirements evolved.
The goal was to establish a dependable support model that could scale across multiple campaigns while maintaining accurate case documentation and a consistent claimant experience.
THE EQUIVITY SOLUTION
The firm supplies campaign-specific scripts and procedures, while Equivity handles day-to-day execution and adapts workflows as campaign needs change.
- Outbound claimant outreach
- Plaintiff screeing and intake questionnaires
- Claimant information verification and documentation
- Filevine updates and case management support
- Document collection and follow-up
- Contact information verification
- Workflow recommendations and operational reporting
- Daily collaboration with the firm’s team
- Rapid implementation and ongoing process adaptation
RESULTS AT A GLANCE
3,000 – 6,000
Minutes of claimant outreach managed each month
2–3
Dedicated Equivity professionals
<1 Week
Implementation from training to launch
6
Active campaigns supported
Daily
Client communication and workflow coordination
8 AM – 6 PM CST
Daily operational coverage
WHY THE PARTERNSHIP WORKS
After receiving the firm’s training materials, the Equivity team moved from onboarding to live operations in less than one week. The team quickly adapted to the firm’s processes and began managing high-volume outreach with minimal initial guidance.
As additional campaign requirements and workflow changes emerged, Equivity continued to adjust its processes promptly. Daily communication with the client created a feedback loop that allowed questions, operational changes, and campaign-specific needs to be addressed quickly.
The partnership has continued because the firm gained a dependable operational extension that could support multiple campaigns while adapting to changing litigation priorities.
The partnership has continued because the firm gained a dependable operational extension that could support multiple campaigns while adapting to changing litigation priorities.
WHAT THIS MODEL DELIVERED
- Increased claimant outreach capacity across multiple campaigns
- Consistent screening, intake, and documentation processes
- Accurate and timely Filevine updates
- Flexible workflows that adapt as campaign requirements change
- Rapid deployment when new operational needs emerge
- Reduced administrative demands on the firm’s internal team
- Dedicated operational support that complements the firm’s legal team
Ready to Build a More Scalable
Support Model?
Scale your mass tort practice without letting intake, outreach, and document collection slow you down. Equivity provides dedicated managed teams that flex with litigation demands, giving your attorneys more capacity to advance cases.
Want more detail? This snapshot is also available as: