How to Ensure your “Dream Team” Doesn’t Become an Organizational Nightmare
While cooking offers opportunities for experimentation and leeway for correcting slightly disappointing dishes, (Chili too watery? Add a teaspoon of flour. Chicken slightly undercooked? Throw it back on the grill for a few minutes.) baking requires strict adherence to...
You’re So Transparent. Balancing Transparency and Accountability in the Workplace
Every episode of a police procedural features a scene in which detectives look into an interrogation room at a suspect through a one-way mirror. The suspect knows that he is being watched, but he can’t see what the police are doing. The one-way mirror has a parallel...
Pandora’s Inbox: How to Manage Your Email Without Unleashing E-Chaos
Do you ever get that sinking feeling when you open your email application on Monday morning after a weekend away from your computer, or when you return after an extended vacation? There’s nothing that causes such a strong desire to trash your laptop and live off the...
Whaddaya Think? Tools for Getting Employee Feedback
“Only connect.”-- E.M. Forster, Howard’s End We live in the most connected of times and yet our ability to communicate meaningful ideas seems to be at an all-time low. Nowhere is this truer than the workplace. There exist a plethora of media to communicate – voice and...
Dawn of the Walking Dead: If You’re a Zombie in the Morning, Here’s How to Change Your Routine
Some of us are just not morning people. Are you one of us? You know who you are.You are a snooze-button hitter, shower prolonger, sock mismatcher, subway dozer, dazed looker, and double espresso drinker. In the mornings, you are there, but you are not present. You sit...
Caring about sharing: how the sharing economy will change how you do business
What is your business’ value proposition? Why do your customers buy what you sell? What can your clients get from your business that they can get nowhere else? These seemingly simple questions are devilishly hard to answer and, as your business grows, the answers may...
So you want to be a manager? Or, the dangers of micromanagement
"Management" – a word often used and a skill rarely taught. In so many organizations, management positions are doled out to those that perform well in their company or department’s specialty. A sales team is led by the best salesman, a litigation department is run by...
Time Bandits: Time-Wasting Habits that Decrease Productivity
There is a difference between being busy and being productive. “Busy” describes high energy flitting from one task to the next. There is a reason that the term “busy as a bee” is a sticky idiom: it provides a clear image of busy-ness. We can see the bee constantly...
Think Globally, App Locally: Techie Tools for a Virtual Team
When did calling a simple team meeting become an exercise in cat herding? When everybody wore hats and ties, drove to work in a yacht-sized car, and called it a day at 5 PM, gathering your team into a conference room in the late afternoon wasn’t a big deal. Needless...
Be Social for Me: Delegating Your Business’ Social Media to a Virtual Assistant
Social media occupies a paradoxical position in the lives of many small business owners. On one hand, your personal account is a tar pit that envelops your time. On the other hand, your business account is almost completely neglected. Many is the small business...