Case Studies Posts

A headset sitting on a computer keyboard.
by Michelle Allen | June 18, 2024 | Answering Service, Case Studies

Ensuring patients receive care outside regular hours, during holidays, and in different languages is a significant challenge for medical practices. We recently helped a busy oncology practice struggling with 24/7 calls and bilingual patient needs. Desp …

a person using a calculator and writing, with 'Demand' and icons overlaid on the image.
by Michelle Allen | May 28, 2024 | Case Studies, Virtual Assistant

Tech startups often face a surge in demand after launching a new product or feature. This surge can trigger sharp increases in customer inquiries, support calls, and marketing needs. One of our clients recently encountered these challenges, which strai …

hands typing on a laptop keyboard, with icons and 'SEO' overlaid on the image.
by Michelle Allen | May 14, 2024 | Case Studies, Legal

Our team recently assisted a well-established trusts and estates law firm. Despite their excellent reputation and wealth of expertise, they faced a significant challenge: standing out in a crowded market dominated by larger firms. The firm recognized t …

hands placing bright-colored sticky notes on a project management board.
by Michelle Allen | April 30, 2024 | Answering Service, Case Studies

Managing the operations of a property management group, particularly with ongoing demands and limited resources, can be difficult. We recently assisted a property management group struggling to manage administrative tasks effectively while also aiming …

person at a laptop keyword. One hand is holding the letters SEO in its palm.
by Michelle Allen | April 16, 2024 | Case Studies, Marketing

We recently assisted a new eco-friendly lifestyle products business dedicated to sustainable and cruelty-free alternatives in transforming its online presence. Like many small enterprises, this startup faced the challenge of establishing a robust onlin …

woman wearing a white blazer and orange top working at a laptop.
by Michelle Allen | March 27, 2024 | Case Studies

Equivity is a longstanding leader in the virtual paralegal industry and, because we were founded by an attorney, we have a deep understanding of the ongoing need for increased efficiency in law offices. We’ve recently partnered with Clio, a leading clo …

a dog being petted by a woman wearing a blue shirt that says volunteer.
by Michelle Allen | March 12, 2024 | Case Studies

Addressing the administrative needs of a nonprofit organization, mainly when resources are limited, poses a significant challenge. We recently assisted a nonprofit dedicated to animal welfare that was struggling to manage its administrative tasks effic …

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