Handshake between a man and a woman.
by Michelle Allen | July 30, 2024 | Legal, Virtual Assistant

The rise of alternative dispute resolution (ADR) offers attorneys more efficient ways to resolve disputes. This article discusses the benefits of ADR and highlights how virtual paralegals can assist in the process. The Growing Popularity of ADR ADR is …

Blue bar graph with a red arrow pointing down, indicating a downward trend.
by Michelle Allen | July 23, 2024 | Marketing

Seeing your organic traffic go down can be frustrating and worrying as a business owner. Knowing why your organic traffic is decreasing is crucial for addressing the issue and restoring your site’s performance. This article will help you identify the c …

Man in a business suit pointing at a robot icon among a line of human icons.
by Michelle Allen | July 9, 2024 | Productivity, Virtual Assistant

Artificial intelligence is a hot topic in the outsourcing industry, known for its complexity and potential to transform business operations. However, much remains unknown, and many challenges exist for business owners looking to incorporate AI. One of …

Chart displaying groups of digital marketing terms and icons.
by Michelle Allen | June 25, 2024 | Marketing

Building a strong brand is crucial for solo practitioners. Effective marketing is key to attracting new clients and building credibility and trust. However, attorneys often neglect marketing because of heavy caseloads and administrative duties. This ar …

A headset sitting on a computer keyboard.
by Michelle Allen | June 18, 2024 | Answering Service, Case Studies

Ensuring patients receive care outside regular hours, during holidays, and in different languages is a significant challenge for medical practices. We recently helped a busy oncology practice struggling with 24/7 calls and bilingual patient needs. Desp …

a compass pointing to 'Business Plan".
by Michelle Allen | June 11, 2024 | Business

How do you create a business plan? As a business owner or entrepreneur, knowing how to create a business plan is essential for success. A solid business plan serves as a roadmap for your venture and helps attract investors and secure funding. Unfortuna …

a person using a calculator and writing, with 'Demand' and icons overlaid on the image.
by Michelle Allen | May 28, 2024 | Case Studies, Virtual Assistant

Tech startups often face a surge in demand after launching a new product or feature. This surge can trigger sharp increases in customer inquiries, support calls, and marketing needs. One of our clients recently encountered these challenges, which strai …

a puzzle with the final piece being placed, featuring blue marketing icons.
by Michelle Allen | May 21, 2024 | Business, Virtual Assistant

Whether you run a small startup or a large corporation, your business probably needs diverse support services such as administrative assistance, marketing support, and call management. In this article, we’ll show you how virtual teams can meet these ne …

hands typing on a laptop keyboard, with icons and 'SEO' overlaid on the image.
by Michelle Allen | May 14, 2024 | Case Studies, Legal

Our team recently assisted a well-established trusts and estates law firm. Despite their excellent reputation and wealth of expertise, they faced a significant challenge: standing out in a crowded market dominated by larger firms. The firm recognized t …

hands placing bright-colored sticky notes on a project management board.
by Michelle Allen | April 30, 2024 | Answering Service, Case Studies

Managing the operations of a property management group, particularly with ongoing demands and limited resources, can be difficult. We recently assisted a property management group struggling to manage administrative tasks effectively while also aiming …

A notebook with 3 sticky notes. The sticky notes have pictures of various graphs and charts.
by Michelle Allen and Lynn Yule | April 24, 2024 | Marketing

Are you feeling overwhelmed by the complexities of online sales? Still, trying to figure out where to even begin? Fear not – we’re here to help you navigate through it all! Dive into the world of multi-platform sales and unleash your brand’s full poten …

Hands typing on a laptop with graphs on the screen, including an upward bar graph and a flying paper airplane icon, indicating increasing sales.
by Michelle Allen | April 23, 2024 | Answering Service

Whether you’re leading a startup or a seasoned corporation, scaling your business demands efficient communication and operational strategies. In this article, we explore how virtual receptionists can streamline your scalability efforts while enhancing …

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