Two women and one man wearing headsets in a brightly lit call center office, with a green plant in the foreground.
by Michelle Allen | September 12, 2023 | Answering Service

Managing incoming calls, scheduling appointments, and handling administrative tasks can take time, distracting you from your core business activities. Here are several ways that answering services can improve communication, provide your company scalabi …

Two men and two women wearing headsets, working in a call center office.
by Michelle Allen | September 5, 2023 | Answering Service

For today’s business owner, providing outstanding customer service and maintaining effective communication is essential. Answering service services are a cost-effective solution to handle incoming calls, manage appointments, and improve your profession …

A woman with blonde hair, wearing a yellow sweater, at a laptop with a red screen and a large white play button.
by Michelle Allen | August 4, 2023 | Marketing

Visual content marketing is connecting with, entertaining, and educating your target audience using images, videos, infographics, and other visuals. A well-planned visual content marketing strategy aims to increase engagement and make your content easi …

A hand holding a cell phone with numerous neon-colored icons floating around it.
by Michelle Allen | August 2, 2023 | Marketing

What if you could unlock a world of possibilities and maximize your social media impact like never before? With the power of artificial intelligence (AI) by your side, you can do just that. From supercharging efficiency and personalization to gaining r …

Three men and two women in business suits, talking seriously at a conference table.
by Michelle Allen | August 2, 2023 | Legal

Immigration attorneys are often tasked with a large workload and sometimes need assistance to manage their cases efficiently. Experienced virtual paralegals can provide your firm with the assistance it needs to streamline your practice and cut costs. H …

Close-up of three men in black suits holding legal books, with a laptop and scales of justice on the table in front of them.
by Michelle Allen | August 2, 2023 | Legal

As a personal injury attorney, you understand how important it is to provide your clients with the best legal representation possible. Unfortunately, many law firms need more resources to manage their caseloads successfully and maintain high client ser …

A smiling woman wearing a headset, sitting at a computer in a brightly lit office.
by Michelle Allen | August 1, 2023 | Answering Service

Traditionally, in-house receptionists were the go-to option. However, with advancements in technology, virtual receptionists have become a compelling alternative. Here are some crucial factors to consider when comparing the two, including cost, flexibi …

Portrait smile virtual paralegal
by Michelle Allen | July 27, 2023 | Legal, Productivity

From organizational leadership to administrative work, effective practice management is essential to a law firm’s profitability and growth. If you’re an attorney who finds themselves spending too many hours and resources on non-billable tas …

virtual administrative assistant working in a cafe
by Patricia Valentine | July 25, 2023 | Virtual Assistant

Famous attorney (and even more famous president) Abraham Lincoln once stated that “a lawyer’s time and advice are his stock in trade.” That’s as true now as it was in 1836. Unfortunately, time is a commodity that is running in s …

Closeup of a large stack of manila files and folders.
by Michelle Allen | July 19, 2023 | Legal, Virtual Assistant

Litigation is unpredictable, making it difficult to obtain the paralegal assistance your firm needs. You may need a great deal of help drafting and filing initial pleadings, requesting and responding to discovery documents, obtaining and analyzing impo …

A woman holding a cell phone with several speech bubble icons showing ratings floating around it.
by Michelle Allen | July 17, 2023 | Marketing

Google reviews, whether we love them or hate them, play a crucial role in consumer research. A bunch of glowing reviews can skyrocket a business, but a single bad review? Ouch, it can wreak havoc on your reputation. We often receive inquiries from clie …

Dark manicured hands on a silver keyboard with numerous white envelope icons floating around,
by Michelle Allen | July 6, 2023 | Marketing

Consumers today have high expectations. They expect brand interactions to be quick, immersive, simple, and intuitive. As a result, businesses are constantly challenged to find new ways to engage audiences and exceed their expectations. If your company …

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