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Simplify Your Client Communications
Virtual Receptionist for Law Firms
Smart call management starts here. Our virtual call answering service is designed for law firms that want to stay responsive without constant interruptions. From screening and scheduling to intake, messaging, and follow-up, we help ensure you never miss an important call while keeping your workflow organized and efficient.
Professional Call Screening
Every caller is greeted and screened, then routed according to your firm’s specific protocols.
Integrated Scheduling & Intake
We schedule new client consultations directly through your calendar, follow your intake process, and support payment processing when required.
Clio Integration & Outbound Calls
Our team updates Clio with caller details, creates new matters, completes outgoing calls as needed, and supports bilingual communication and translation.
Flexible Messaging & Secure Recording
Messages are delivered by email, text, or warm transfer, with call recordings available for quality assurance. Service is available 24/7/365 with HIPAA-compliant handling.
Explore Our Call Management Support
How Our Virtual Receptionists Help Your Firm
Our dedicated team supports law firms across a wide range of communication needs. Browse the sections below to see how we help your firm stay responsive and organized. Need something customized? Contact us to discuss a tailored solution.
Call Answering, Screening & Routing
- Answer incoming calls with professional, branded greetings.
- Screen and identify new clients, existing clients, and other contacts.
- Route calls based on your specific protocols and availability.
- Provide bilingual support (English/Spanish) for callers as needed.
- Minimize interruptions by filtering non-urgent or administrative calls.
Scheduling, Intake & Calendar Coordination
- Schedule consultations directly into your calendar.
- Follow your specific intake instructions for new potential clients.
- Send intake forms for added convenience.
- Support payment processing when required.
- Help ensure your team has the information needed before each appointment.
Clio Integration & Case Setup
- Enter caller details into Clio for organized tracking.
- Complete quick intakes directly within your system.
- Create new matters after consultations are booked.
- Provide on-demand translation (English/Spanish) to ensure accurate communication.
- Keep your database clean, updated, and consistent.
Outgoing Calls & Follow-Ups
- Make outbound calls to relay updates or share information with clients.
- Charge by the minute so you pay only for what you need.
- Offer bilingual outbound communication upon request.
- Reduce bottlenecks and free up your team’s time.
Messaging Options & Quality Assurance
- Send messages via email, text, or warm transfer.
- Provide call recordings upon request.
- Deliver HIPAA-compliant call handling and secure processes.
- Maintain a consistent, branded experience with personalized greetings.
- Offer full 24/7/365 availability for uninterrupted support.
Tailored Support That Scales With You
Why Businesses and Law Firms Choose Equivity
We do more than provide virtual assistance, we become a seamless part of your team. Our solutions are designed for professionals who value reliability, confidentiality, and results. Whether you’re running a growing business or a busy law firm, we deliver the support you need so you can focus on achieving results.
Customized Solutions, Built Around You
No templates. No guesswork. Every plan and service is tailored to your unique needs, team structure, and workload.
Scalable Teams Across Specialties
From paralegals to marketing, admin, or client intake support, we assemble the right professionals to match your priorities and processes.
Dedicated Client Experience Managers
You’ll have a single, responsive contact who ensures everything runs smoothly and helps you get the most from your plan.
Flexible Plans That Grow With You
Your needs will change, and your plan can too. Scale hours, adjust roles, or add new areas of support as your firm or business grows.
Virtual Receptionist Service Plans and Pricing
With our Monthly Plans, you control the call volume your business needs. Every plan includes a set number of receptionist minutes, and extra minutes are billed at $2.50 each, simple, transparent, and flexible.
Need extra minutes or dedicated call coverage beyond our plans? Contact us for custom packages and pricing!
Tailored Support That Works for You
Build the Legal Team That Fits Your Practice
Your firm deserves a support team designed to match its specific needs. We provide expert assistance in marketing, administration, call management, data entry, translation, and one-time projects. Whether you need ongoing support or help with a specific task, we’ll develop a personalized solution.
Administrative Support
Free up your time by outsourcing routine tasks like travel planning, event coordination, bookkeeping and more.
Call Management
24/7/365 bilingual, HIPAA compliant call handling, including appointment scheduling, payment processing and translation.
Client Intake
From first contact through scheduling and CRM entry, we deliver fast, professional intake support that converts prospects into paying clients.
Attorney Operations & Growth
Stay organized while we manage compliance, scheduling, research, and daily tasks that keep your practice running.
Legal Assistant
From clerical work to client-facing tasks, our dedicated Legal Assistants keep your practice efficient without the cost of full-time staff.
One-Time Projects
From data entry and legal memos to Clio audits and discovery, we deliver fast support with no monthly commitment required.
Marketing
Elevate your firm’s visibility with expert content marketing, email campaigns, digital advertising, websites, SEO, social media and more.
Quick Websites for Attorneys
Fast, professional law firm websites starting at $1200, ready in as little as two weeks and built to convert.
Your Path to Support Starts Here
How To Get Started
Get Started
Select the plan that fits your needs and sign up instantly, or contact us to discuss your options. No long-term contracts—adjust or cancel anytime!
Match & Interview
We’ll pair you with the right assistant and send their detailed bio. You’ll then have a quick interview to ensure the match feels right.
Launch & Succeed
Your assistant will schedule a call with you and your Client Experience Manager to align on goals, communication, and next steps.
Quality You Can Count On
Dedicated Client Experience Managers
Our Client Experience Managers ensure your virtual receptionist service runs smoothly every day. They monitor call quality, track responsiveness, review recordings, and make adjustments based on your organization’s needs, helping maintain a consistent, professional caller experience.
Onboarding & Setup
Your manager reviews your call preferences and ensures all protocols are correctly implemented.
Quality Monitoring
They review call recordings, accuracy, and message delivery to maintain service standards.
Performance Reporting
Through regular summaries, they share insights and recommend improvements to support efficiency.
Ongoing Adjustments
They update scripts, routing rules, and caller instructions as your organization’s needs evolve.
Explore Your Options
See all the ways a virtual receptionist can support your business or firm. Use this chart to find the benefits that matter most to you.
Ask an Expert
If you’re unsure which services fit your firm best, reach out! We’ll assess your needs and guide you to the right solution.
Discover More
Still have questions? Browse our FAQs for quick answers or explore our blog for insights on streamlining legal support.